I would say nothing special related ingot. Even if this broker has so many advantages over those brokers I worked with, they still ignoring my emails. I always have lots of questions when something goes wrong with execution. In my opinion, each conflict trade should be considered in details. But when I ask them why this or that happened with my order, they simply provide me with typical respond like: it has happened due to market conditions and we have nothing to do with that. Ridiculous form of customer support, which is not fair in terms of mutual benefits. Yes, I still trade with them but it is not what I want.
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